Gaya APA

Barkley, B, T., Saylor, J, H. (1994). Customer-Driven Project Management a New Paradigm in Total Quality Implementation . New York: McGraw-Hill Book Company.

Gaya MLA

Barkley, Bruce, T., Saylor, James, H. "Customer-Driven Project Management a New Paradigm in Total Quality Implementation". New York: McGraw-Hill Book Company, 1994. Text.